The Martial Art of Difficult Conversations

November 13, 2009 at 9:33 am Leave a comment

I’ve read several books that dealt with making conversations work. Here is a brief article that gives specific advice and a clear example of diffusing a verbal attack. Each of us can use this in our business and family lives, but marketers should consider presenting this to their colleagues in sales and customer service.

Advertisements

Entry filed under: CEO coach, key executive coach, marketing coach, sales.

Successful entrepreneurs have to beat the odds. Yes, Virginia, people are still reading newspapers.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Trackback this post  |  Subscribe to the comments via RSS Feed


Get one today. It’s free!

YourMktgCoach Tweets

Enter your email address to subscribe and receive notifications of new posts.

Categories


%d bloggers like this: