The Martial Art of Difficult Conversations

November 13, 2009 at 9:33 am Leave a comment

I’ve read several books that dealt with making conversations work. Here is a brief article that gives specific advice and a clear example of diffusing a verbal attack. Each of us can use this in our business and family lives, but marketers should consider presenting this to their colleagues in sales and customer service.


Entry filed under: CEO coach, key executive coach, marketing coach, sales.

Successful entrepreneurs have to beat the odds. Yes, Virginia, people are still reading newspapers.

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