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	<title>Ken Sethney [marketing coach]</title>
	<atom:link href="http://rkenneth.wordpress.com/feed/" rel="self" type="application/rss+xml" />
	<link>http://rkenneth.wordpress.com</link>
	<description>Helping midsize companies make profitable marketing decisions.</description>
	<pubDate>Mon, 12 May 2008 23:08:51 +0000</pubDate>
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			<item>
		<title>Analyzing the blogosphere.</title>
		<link>http://rkenneth.wordpress.com/2008/05/12/analyzing-the-blogosphere/</link>
		<comments>http://rkenneth.wordpress.com/2008/05/12/analyzing-the-blogosphere/#comments</comments>
		<pubDate>Mon, 12 May 2008 23:08:51 +0000</pubDate>
		<dc:creator>rkenneth</dc:creator>
		
		<category><![CDATA[advertising]]></category>

		<category><![CDATA[marketing]]></category>

		<category><![CDATA[marketing coach]]></category>

		<category><![CDATA[marketing research]]></category>

		<category><![CDATA[strategic planning]]></category>

		<category><![CDATA[branding]]></category>

		<category><![CDATA[marketing intelligence]]></category>

		<category><![CDATA[Umbria]]></category>

		<guid isPermaLink="false">http://rkenneth.wordpress.com/?p=64</guid>
		<description><![CDATA[
OK, so maybe you have a budget for marketing research. Most of my small to midsize clients don&#8217;t, but larger companies do. Fine. Check out Umbria, recently acquired by the customer opinion folks at J.D. Power &#38; Assoc. 
Umbria focuses its marketing intelligence technology on social media—blogs, message boards, Usenet, and product review sites. They [...]]]></description>
		<wfw:commentRss>http://rkenneth.wordpress.com/2008/05/12/analyzing-the-blogosphere/feed/</wfw:commentRss>
	
		<media:content url="http://a.wordpress.com/avatar/rkenneth-128.jpg" medium="image">
			<media:title type="html">rkenneth</media:title>
		</media:content>

		<media:content url="http://www.umbrialistens.com/images/UmbriaJDP_logo.jpg" medium="image" />
	</item>
		<item>
		<title>Google Alert update.</title>
		<link>http://rkenneth.wordpress.com/2008/05/12/google-alert-update/</link>
		<comments>http://rkenneth.wordpress.com/2008/05/12/google-alert-update/#comments</comments>
		<pubDate>Mon, 12 May 2008 19:09:00 +0000</pubDate>
		<dc:creator>rkenneth</dc:creator>
		
		<category><![CDATA[customer focus]]></category>

		<category><![CDATA[executive coaching]]></category>

		<category><![CDATA[marketing]]></category>

		<category><![CDATA[marketing coach]]></category>

		<category><![CDATA[Google]]></category>

		<category><![CDATA[Google Alert]]></category>

		<category><![CDATA[relationship marketing]]></category>

		<guid isPermaLink="false">http://rkenneth.wordpress.com/?p=63</guid>
		<description><![CDATA[A few days ago, I blogged about using Google Alerts to find out if somebody&#8217;s talking about you online. Google offers a zero cost, essentially passive way to monitor your online reputation, keep an eye on the competition, and create opportunities to touch customers when their names are mentioned. 
Sad note: I got a Google [...]]]></description>
		<wfw:commentRss>http://rkenneth.wordpress.com/2008/05/12/google-alert-update/feed/</wfw:commentRss>
	
		<media:content url="http://a.wordpress.com/avatar/rkenneth-128.jpg" medium="image">
			<media:title type="html">rkenneth</media:title>
		</media:content>
	</item>
		<item>
		<title>Keep your company&#8217;s message fresh.</title>
		<link>http://rkenneth.wordpress.com/2008/05/08/keep-your-companys-message-fresh/</link>
		<comments>http://rkenneth.wordpress.com/2008/05/08/keep-your-companys-message-fresh/#comments</comments>
		<pubDate>Thu, 08 May 2008 22:53:49 +0000</pubDate>
		<dc:creator>rkenneth</dc:creator>
		
		<category><![CDATA[ebusiness]]></category>

		<category><![CDATA[executive coaching]]></category>

		<category><![CDATA[marketing]]></category>

		<category><![CDATA[marketing coach]]></category>

		<category><![CDATA[BuzzBoost]]></category>

		<category><![CDATA[FeedBurner]]></category>

		<category><![CDATA[Google]]></category>

		<category><![CDATA[marketing communication]]></category>

		<category><![CDATA[PR]]></category>

		<guid isPermaLink="false">http://rkenneth.wordpress.com/?p=62</guid>
		<description><![CDATA[Small to midsize companies struggle to keep their message fresh and their websites up to date. So do marketing coaches and other service providers. Fortunately, there are free tools that make it easy to get the word out. There may be dozens, but I want to talk about <a href="http://www.feedburner.com">FeedBurner</a>. 

This morning, I wondered of I could use my blog posts to drive fresh content to the home page of my website. I had used FeedBurner to set up an RSS feed, so readers could subscribe to my blog. I wondered if they might have a way to deliver the feed to my website. 

Five minutes of research tops and I found the answer. They call it BuzzBoost. In effect, it turns a portion of a webpage into an RSS reader. You click a few buttons, complete a couple data fields, and SAVE. When the BuzzBoost page refreshes, it gives you a little bit of html code to copy into your webpage. Here's a link to <a href="http://www.sethney.com/">my home page</a> so you can see the result of my efforts. 

Here's how I did it... ]]></description>
		<wfw:commentRss>http://rkenneth.wordpress.com/2008/05/08/keep-your-companys-message-fresh/feed/</wfw:commentRss>
	
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			<media:title type="html">rkenneth</media:title>
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		<title>Hey! Somebody&#8217;s talking about you.</title>
		<link>http://rkenneth.wordpress.com/2008/05/08/hey-somebodys-talking-about-you/</link>
		<comments>http://rkenneth.wordpress.com/2008/05/08/hey-somebodys-talking-about-you/#comments</comments>
		<pubDate>Thu, 08 May 2008 14:38:15 +0000</pubDate>
		<dc:creator>rkenneth</dc:creator>
		
		<category><![CDATA[customer focus]]></category>

		<category><![CDATA[executive coaching]]></category>

		<category><![CDATA[marketing]]></category>

		<category><![CDATA[marketing coach]]></category>

		<category><![CDATA[sales]]></category>

		<category><![CDATA[competitive intelligence]]></category>

		<category><![CDATA[dedicated surfer]]></category>

		<category><![CDATA[Google]]></category>

		<category><![CDATA[marketing research]]></category>

		<guid isPermaLink="false">http://rkenneth.wordpress.com/?p=60</guid>
		<description><![CDATA[Somebody&#8217;s talking about you, your company, or your products&#8230; and you can find out what they&#8217;re saying, whenever they say it. All it takes is a few minutes of effort and zero cost thanks to Google Alerts. Free and easy competitive intelligence. 
It will take about 10 seconds to set up an alert for your [...]]]></description>
		<wfw:commentRss>http://rkenneth.wordpress.com/2008/05/08/hey-somebodys-talking-about-you/feed/</wfw:commentRss>
	
		<media:content url="http://a.wordpress.com/avatar/rkenneth-128.jpg" medium="image">
			<media:title type="html">rkenneth</media:title>
		</media:content>
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		<title>What&#8217;s up with boomer marketing?</title>
		<link>http://rkenneth.wordpress.com/2008/05/02/whats-up-with-boomer-marketing/</link>
		<comments>http://rkenneth.wordpress.com/2008/05/02/whats-up-with-boomer-marketing/#comments</comments>
		<pubDate>Fri, 02 May 2008 18:50:33 +0000</pubDate>
		<dc:creator>rkenneth</dc:creator>
		
		<category><![CDATA[CEO coach]]></category>

		<category><![CDATA[advertising]]></category>

		<category><![CDATA[customer focus]]></category>

		<category><![CDATA[executive coaching]]></category>

		<category><![CDATA[management]]></category>

		<category><![CDATA[marketing]]></category>

		<category><![CDATA[marketing coach]]></category>

		<category><![CDATA[strategic planning]]></category>

		<category><![CDATA[AARP]]></category>

		<category><![CDATA[boomers]]></category>

		<category><![CDATA[demographics]]></category>

		<category><![CDATA[executive coach]]></category>

		<category><![CDATA[marketing plan]]></category>

		<category><![CDATA[senior citizen]]></category>

		<category><![CDATA[seniors]]></category>

		<guid isPermaLink="false">http://rkenneth.wordpress.com/?p=55</guid>
		<description><![CDATA[I’m 58. I was born near the leading-edge of the baby boom. I am <u>not</u> a "senior citizen." 

I once gave a local barber a dirty look and a piece of my mind when he offered me a senior discount. I should have shut up and kept the $5, but he caught me by surprise. I was only 55. Sheeeesh!

I was appalled when AARP sent me an invitation to join when I turned 50. A couple years later, I joined just to see what it was all about. I let my membership expire after deciding AARP is essentially an organization that exists to license its membership list to insurance companies and other marketers who target the “senior” demographic. Yeah, they do some lobbying, but they never asked me what I'd like them to lobby for so thanks, but no thanks.]]></description>
		<wfw:commentRss>http://rkenneth.wordpress.com/2008/05/02/whats-up-with-boomer-marketing/feed/</wfw:commentRss>
	
		<media:content url="http://a.wordpress.com/avatar/rkenneth-128.jpg" medium="image">
			<media:title type="html">rkenneth</media:title>
		</media:content>

		<media:content url="http://rkenneth.files.wordpress.com/2008/05/age-power.jpg" medium="image">
			<media:title type="html">Ken Dychtwald\&#39;s \&#34;Age Power\&#34;</media:title>
		</media:content>
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		<item>
		<title>Do Blackberry people tick you off?</title>
		<link>http://rkenneth.wordpress.com/2008/05/02/do-blackberry-people-tick-you-off/</link>
		<comments>http://rkenneth.wordpress.com/2008/05/02/do-blackberry-people-tick-you-off/#comments</comments>
		<pubDate>Fri, 02 May 2008 18:00:43 +0000</pubDate>
		<dc:creator>rkenneth</dc:creator>
		
		<category><![CDATA[CEO coach]]></category>

		<category><![CDATA[executive coaching]]></category>

		<category><![CDATA[marketing]]></category>

		<category><![CDATA[marketing coach]]></category>

		<category><![CDATA[BlackBerry]]></category>

		<category><![CDATA[conversations]]></category>

		<category><![CDATA[Jott.com]]></category>

		<category><![CDATA[relationships]]></category>

		<category><![CDATA[terse reply syndrome]]></category>

		<guid isPermaLink="false">http://rkenneth.wordpress.com/?p=59</guid>
		<description><![CDATA[Spotted a post on the Egghead Marketing blog this morning, "<a href="http://eggheadmarketing.wordpress.com/2008/05/02/terse-reply-syndrome-best-marketing-campaign-of-2008/">Terse Reply Syndrome = Best Marketing Campaign of 2008</a>." It made me think of all the times and people who've given me cause to wince, grimace, and swear at my email delivery system of choice. It made me relive the pain. Grrrrrrrrrrrrrrrrr!

One guy in particular. I was starting an important new business partnership early last year. He was designated by the corporate partner to act as a "best practice" advisor to new partners. I would correspond with him via laptop... detailed questions with supporting info for context. Not rambling, but occasionally 2-300 words. He would respond via BlackBerry, "Do it." Or the ever so helpful, "Won't work." Or the epic, "You will receive a meeting notice." Was he trying to be terse? Probably not. Did he come off like a warm, helpful, supportive partner? Definitely not. ]]></description>
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		<media:content url="http://a.wordpress.com/avatar/rkenneth-128.jpg" medium="image">
			<media:title type="html">rkenneth</media:title>
		</media:content>
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		<item>
		<title>Dedicated surfer scores PR win for Comcast.</title>
		<link>http://rkenneth.wordpress.com/2008/05/01/dedicated-surfer-scores-pr-win-for-comcast/</link>
		<comments>http://rkenneth.wordpress.com/2008/05/01/dedicated-surfer-scores-pr-win-for-comcast/#comments</comments>
		<pubDate>Thu, 01 May 2008 17:55:49 +0000</pubDate>
		<dc:creator>rkenneth</dc:creator>
		
		<category><![CDATA[customer focus]]></category>

		<category><![CDATA[ebusiness]]></category>

		<category><![CDATA[executive coaching]]></category>

		<category><![CDATA[management]]></category>

		<category><![CDATA[marketing]]></category>

		<category><![CDATA[marketing coach]]></category>

		<category><![CDATA[customer service]]></category>

		<category><![CDATA[dedicated surfer]]></category>

		<category><![CDATA[midsize business]]></category>

		<category><![CDATA[online marketing]]></category>

		<guid isPermaLink="false">http://rkenneth.wordpress.com/2008/05/01/dedicated-surfer-scores-pr-win-for-comcast/</guid>
		<description><![CDATA[ I have often encouraged CEOs and senior managers of midsize businesses to find someone in their life to be a dedicated surfer, someone who can keep an eye on the social web for good or bad comments about their companies or their competitors. 
Comcast (not a client) has apparently adopted this approach in its [...]]]></description>
		<wfw:commentRss>http://rkenneth.wordpress.com/2008/05/01/dedicated-surfer-scores-pr-win-for-comcast/feed/</wfw:commentRss>
	
		<media:content url="http://a.wordpress.com/avatar/rkenneth-128.jpg" medium="image">
			<media:title type="html">rkenneth</media:title>
		</media:content>

		<media:content url="http://content.clipmarks.com/blog_icon/a5c3acf7-bd91-496f-b3d3-c468e2ba0e93/1DA98398-8FBD-423C-8A84-135D835BA211/" medium="image" />

		<media:content url="http://content6.clipmarks.com/images/c2b-foot.png" medium="image">
			<media:title type="html">blog it</media:title>
		</media:content>
	</item>
		<item>
		<title>Has blogging helped your business?</title>
		<link>http://rkenneth.wordpress.com/2008/04/30/has-blogging-helped-your-business/</link>
		<comments>http://rkenneth.wordpress.com/2008/04/30/has-blogging-helped-your-business/#comments</comments>
		<pubDate>Wed, 30 Apr 2008 17:14:00 +0000</pubDate>
		<dc:creator>rkenneth</dc:creator>
		
		<category><![CDATA[marketing]]></category>

		<category><![CDATA[sales]]></category>

		<category><![CDATA[accountability]]></category>

		<category><![CDATA[blogging]]></category>

		<guid isPermaLink="false">http://rkenneth.wordpress.com/?p=57</guid>
		<description><![CDATA[Clients and friends have been asking about the ROI from by blogging efforts. I hold them accountable, they hold me accountable&#8230; it&#8217;s a good thing. 
This morning, I was prompted to write the following response to a LinkedIn question by Susan Solomon, VP Marketing at SchoolsFirst Federal Credit Union. 
My blog is only two months [...]]]></description>
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		<media:content url="http://a.wordpress.com/avatar/rkenneth-128.jpg" medium="image">
			<media:title type="html">rkenneth</media:title>
		</media:content>
	</item>
		<item>
		<title>Wisdom of customers&#8230; revisited.</title>
		<link>http://rkenneth.wordpress.com/2008/04/25/wisdom-of-customers-revisited/</link>
		<comments>http://rkenneth.wordpress.com/2008/04/25/wisdom-of-customers-revisited/#comments</comments>
		<pubDate>Fri, 25 Apr 2008 14:52:32 +0000</pubDate>
		<dc:creator>rkenneth</dc:creator>
		
		<category><![CDATA[customer focus]]></category>

		<category><![CDATA[executive coaching]]></category>

		<category><![CDATA[marketing]]></category>

		<category><![CDATA[marketing research]]></category>

		<category><![CDATA[product development]]></category>

		<category><![CDATA[web 2.0]]></category>

		<guid isPermaLink="false">http://rkenneth.wordpress.com/2008/04/25/wisdom-of-customers-revisited/</guid>
		<description><![CDATA[In my recent post on <a href="http://rkenneth.wordpress.com/2008/03/29/tapping-the-wisdom-of-customers/">Tapping the wisdom of customers.</a> I talked about Dell's IdeaStorm as powered by SalesForce.com. It seemed like a valuable if pricey way to gather ideas and test them out before putting them in the development cue. 

At $5/user, I thought the SalesForce solution might be too rich for most midsize companies. But if the idea farming process works, I expected to see competitive options in the near future. Here's one, currently in beta... ]]></description>
		<wfw:commentRss>http://rkenneth.wordpress.com/2008/04/25/wisdom-of-customers-revisited/feed/</wfw:commentRss>
	
		<media:content url="http://a.wordpress.com/avatar/rkenneth-128.jpg" medium="image">
			<media:title type="html">rkenneth</media:title>
		</media:content>

		<media:content url="http://content.clipmarks.com/blog_icon/b93eb0bc-0a37-4449-9000-71842e7eb7f8/22554DF0-39B1-4786-BA72-3AF1E5CA5564/" medium="image" />

		<media:content url="http://content7.clipmarks.com/images/c2b-foot.png" medium="image">
			<media:title type="html">blog it</media:title>
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	</item>
		<item>
		<title>Selling isn&#8217;t a numbers game, marketing is.</title>
		<link>http://rkenneth.wordpress.com/2008/04/24/selling-isnt-a-numbers-game-marketing-is/</link>
		<comments>http://rkenneth.wordpress.com/2008/04/24/selling-isnt-a-numbers-game-marketing-is/#comments</comments>
		<pubDate>Thu, 24 Apr 2008 21:27:18 +0000</pubDate>
		<dc:creator>rkenneth</dc:creator>
		
		<category><![CDATA[executive coaching]]></category>

		<category><![CDATA[marketing]]></category>

		<category><![CDATA[sales]]></category>

		<category><![CDATA[sales management]]></category>

		<category><![CDATA[adertising]]></category>

		<category><![CDATA[marketing management]]></category>

		<guid isPermaLink="false">http://rkenneth.wordpress.com/?p=48</guid>
		<description><![CDATA[Sales people have product to move, quotas to meet. They have less time and larger territories than ever before. And to make matters worse, selling cycles are getting longer as decision makers strain to balance the competing needs for value and quality.

Why then do so many sales reps ignore sales leads generated at great expense by advertising, websites, direct mail, email and other promotional efforts?

Simple. It is more productive, more cost-effective for them to work existing leads, recontact existing customers and develop referral business than it is to call on an unqualified lead.

What do sales reps want? [...]]]></description>
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			<media:title type="html">rkenneth</media:title>
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